Over the last couple of years the UNT community has been steadily migrating to Drupal; we recently selected Drupal as the official campus CMS, and are currently running several hundred Drupal sites in production.
The university Central Web Support office (where I work) is tasked with managing the Drupal instances we give to folks around campus, along with applying security updates, end-user documentation, and other general support services. We face a number of unique challenges in this capacity:
- How do we maintain a consistent look and feel throughout the enterprise?
- How do we ensure a reasonably simple user experience, especially when many of our users are non-technical folks saddled with web responsibilities on top of their usual jobs?
